Privacy Policy for RC Flite Locker

Last updated: January 2025.

At RC Flite Locker, accessible from www.rcflitelocker.co.uk, your privacy is of utmost importance to us. This Privacy Policy document outlines the types of personal information we collect, how we use and protect that information, and your rights regarding your personal data.

1. Information We Collect

We may collect the following types of personal information from you when you interact with our website:

• Personal Identification Information: Name, email address, shipping address, phone number, payment details (card information or other payment methods).
• Order Information: Items purchased, order history, transaction details.
• Technical Data: IP address, browser type, time zone settings, and browsing behaviour (via cookies).
• Communications: Emails, messages, or other interactions with our customer service team.

2. How We Use Your Information

We use your personal data to:

• Process and fulfil orders.
• Communicate with you regarding your purchases or inquiries.
• Improve your shopping experience by personalising your interactions with our website.
• Provide you with updates about our products, promotions, and special offers (with your consent).
• Improve our website's functionality and security.
• Comply with legal obligations, such as fraud prevention or accounting requirements.

3. Cookies and Tracking Technologies

We use cookies and other tracking technologies to:

• Improve user experience and site performance.
• Understand user behaviour and traffic patterns on our website.
• Enable features such as saved shopping carts and personalised recommendations.

You can manage your cookie preferences through your browser settings. Disabling cookies may limit certain functionalities on our website.

4. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your data with:

• Service Providers: Companies that assist us in running our website and fulfilling orders (e.g., payment processors, shipping providers, web hosting services).
• Legal Authorities: When required by law, or if we believe in good faith that such disclosure is necessary to protect our rights, investigate fraud, or comply with legal processes.

5. Data Security

We implement security measures to protect your personal information from unauthorised access, use, or disclosure. This includes encryption, firewalls, and secure payment gateways. However, no method of data transmission or storage is completely secure, so while we strive to protect your data, we cannot guarantee its absolute security.

6. Retention of Personal Information

We retain your personal data only for as long as necessary to fulfil the purposes outlined in this policy, unless a longer retention period is required by law.

7. Your Rights

You have the following rights regarding your personal information:

• Access: Request a copy of the personal data we hold about you.
• Correction: Request correction of any inaccurate or incomplete data.
• Deletion: Request deletion of your personal data when it is no longer necessary for the purposes for which it was collected.
• Objection: Object to the processing of your personal data in certain circumstances.
• Withdrawal of Consent: Withdraw consent to receive marketing communications at any time.

To exercise these rights, please contact us at info@rcflitelocker.co.uk

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external sites. We encourage you to review their privacy policies before sharing your information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we will notify you of significant changes through email or website notifications where appropriate.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how your personal information is handled, please contact us at:

• Email: info@rcflitelocker

By using RC Flite Locker, you agree to the terms of this Privacy Policy.

This Privacy Policy is compliant with GDPR (General Data Protection Regulation) and other applicable data protection laws.